“The refund may be reduced pro-rata to reflect the use you have had of the service. “You can cancel your purchase of a subscription to PlayStation Plus, PlayStation Now or Spotify Premium service and request a refund to your PSN wallet within 14 days from the initial transaction date, even after you start using the subscription,” Sony confirms in its new policy statement. The answer is yes, but as you might expect, it comes with some similar drawbacks to what you see above. So what about cancelling your PlayStation subscriptions, is it possible to do that with PS Plus and PS Now? If the release date has passed, you can still change your mind and request a refund to your wallet up to 14 days after payment was taken for the pre-order, provided that you have not started downloading or streaming the content to your device. On Pre-orders, Sony adds: “You may cancel a pre-order of digital content at any time before the release date and receive a refund to your PSN wallet. game add-ons) included in the season pass.” “You can cancel your purchase of a season pass within 14 days from the date of purchase and receive a refund to your PSN wallet, provided that you have not started downloading or streaming any digital content (e.g. “Digital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty. Here’s the official blurb from Sony, who confirm this about their new updated refund policy: “You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund to your PSN wallet, provided that you have not started downloading or streaming it. After you have played it, even downloaded it, you can’t request a refund, but the good news is that this can be used for pre-orders.
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